Reference

How ezgame88 Handles Your Personal Information

Your account with us carries real data — your name, contact details, payment records from Touch 'n Go eWallet, Boost, or GrabPay, and your session activity.

Data collected at account levelPayment transaction recordsYour right to access and correctCookie and session dataRetention and deletion policy

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or request deletion of your personal data, our support team handles privacy requests directly. Raise a request through live chat, email, or your account dashboard and we will confirm receipt and respond within the timeframe set in this policy.

Live Chat Start a chat from your account dashboard. Privacy requests raised here are logged immediately and routed to the account team for follow-up.

Email Support Send your request to our support address. Include your registered email and the specific data action you are requesting — access, correction, or deletion.

Account Dashboard Log in, go to account settings, and use the data request form. This path gives you a reference number so you can track the status of your request.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency are the two things we keep consistent across every account on ezgame88. Here is how each area works in practice.

Account Security

Your account is protected with password hashing and OTP verification on login. Any change to your registered email or phone number triggers a confirmation step before it takes effect.

Cookie and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the site is used. You can manage cookie preferences from your browser settings at any time.

Data Retention

Transaction records tied to Touch 'n Go eWallet, Boost, or GrabPay payments are kept for the period required by applicable law. Session and device logs are cleared on a rolling schedule.

Your Rights and Requests

You have the right to request a copy of your data, ask us to correct inaccurate records, or request deletion of your account data. Submit requests via live chat or the account dashboard form.

What This Privacy Policy Covers

ezgame88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on ezgame88, we collect the information needed to run your account: your name, email address, phone number, and the payment details tied to your chosen method — whether that is Touch 'n Go eWallet, Boost, or GrabPay. We also log session

1
data, device type, and IP address each time you connect, including from mobile. This data is used to verify your identity, process deposits and withdrawals, and keep your account secure. We do not sell your personal data to third parties. Where we share data — for
2
example, with payment processors handling your DuitNow or FPX transfer — it is only to complete the transaction you initiated. Data is stored on servers with SSL encryption in place. Players in Ipoh and across Malaysia are covered by the same policy terms. Retention periods vary
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by data type: transaction records are held for as long as required by applicable law, while session logs are cleared on a rolling basis. If you close your account, we will remove your personal data from active systems within the period set by our data retention
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schedule, except where legal obligations require us to keep certain records longer.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on ezgame88

These are the questions we hear most often about how your data is handled. If your question is not here, reach us through live chat or the account dashboard.

We collect your name, email, phone number, and payment details linked to your chosen method — Touch 'n Go eWallet, Boost, or GrabPay. Device type and IP address are also logged at each session.

We only share data with payment processors needed to complete your transaction, such as when you use FPX or DuitNow. We do not sell your personal data to third parties under any circumstances.

Log in to your account, go to account settings, and use the data request form. You can also raise the request through live chat and we will confirm receipt with a reference number.

Yes. Submit a deletion request via the account dashboard or email support with your registered email address. We will process it within the timeframe set in this policy, subject to legal retention requirements.

Transaction records — including those from Touch 'n Go eWallet, Boost, and GrabPay — are retained for as long as required by applicable law. Session logs are cleared on a rolling basis.

Once your account is closed, your personal data is removed from active systems within our stated retention period. Certain records may be kept longer where the law requires it.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal LiveLive Casino Studio Gamesezgame88 Casino

How ezgame88 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Account Data

Account Security

Cookie and Session Data

Data Retention

Your Rights and Requests

Common Questions About Your Privacy on ezgame88

01 What personal data does ezgame88 collect when I open an account?

02 Does ezgame88 share my data with anyone?

03 How do I request a copy of my personal data?

04 Can I ask ezgame88 to delete my account data?

05 How long does ezgame88 keep my transaction records?

06 What happens to my data if I close my account?

Privacy Policy

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